Privacy Policy

This Privacy Policy explains how Digital Marketing House (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you visit or interact with our website https://digitalmarketinghouse.co.uk (the “Site”), and when you use our services.

By using the Site and services, you accept the practices described in this policy.

1. Data We Collect

We may collect and process the following personal data:

a. Information you provide directly

• Name
• Email address
• Telephone number
• Services Required
• Messages or enquiries submitted via contact forms
• Any other information you choose to send us

b. Usage Data

Automatically collected when you visit the Site, including:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages
• Referring websites
• Device and operating system information

c. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your browsing behaviour (see Section 7).

2. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries and provide information about our services
• To create, manage and fulfil service agreements
• To improve the Site and user experience
• For marketing and promotions (only with your consent where required)
• To personalise content and offers
• To detect and prevent fraud or other harmful activity
• To comply with legal obligations

We will only use your personal data where we have a lawful basis to do so (e.g. consent, contractual necessity, legitimate interests).

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – where you have explicitly consented to receive marketing communications.
• Contractual Necessity – to provide services you have requested.
• Legitimate Interests – to improve and secure our Site and services.
• Legal Obligation – where required by law.

4. Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your data with:

• Service providers who help us deliver services (e.g. email providers, analytics tools, hosting providers).
• Professional advisors (e.g. legal, audit).
• Law enforcement or regulators where required by law.

All third parties who process data on our behalf must treat your information confidentially and only use it for authorised purposes.

5. Marketing Communications

You can opt out at any time by:

• Clicking the unsubscribe link in our emails

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:

• Providing services you request
• Complying with legal obligations
• Resolving disputes and enforcing agreements

When data is no longer needed, we will securely delete or anonymise it.

7. Cookies & Tracking

What are cookies?

Cookies are small text files stored on your device when you visit a website.

How we use cookies

We use cookies to:

• Improve website functionality
• Remember your preferences
• Analyse site usage
• Support marketing efforts

You can manage or disable cookies via your browser settings, but this may affect your experience on the Site.

8. Your Rights

Under UK GDPR and data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

9. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

10. External Links

Our Site may contain links to external websites that we do not operate. We are not responsible for the content or privacy practices of linked sites. We recommend reviewing their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated “Last updated” date.

We encourage you to check back regularly for updates.